We are seeking an experienced and vibrant administrative support officer for our multidisciplinary mental health team.
Salary range $43,000 to $65,000 + Super (pro-rata) dependent on suitable experience, qualifications, and skills.
Are you passionate about helping to support those with mental health concerns?
Do you like to be busy?
Do you like problem-solving on the go?
Do you enjoy working within a diverse team?
Do you have an organised mind?
If your answer is “YES!”, then this is the opportunity for you!
About AWI Consulting:
It's our goal to make a difference in whatever we do. AWI Consulting builds people’s connections to others, heals trauma, and assists our clients to be the best they can be. We use cutting-edge evidence-based treatment modalities that simply WORK! Our best days are when we can discharge a client, as they no longer meet criteria for Complex PTSD or PTSD. We stand for interventions that enable ordinary people to live extraordinary lives and create a ripple effect of inspiration for those around them.
We have a big heart and an unwavering passion for success. You will be exposed to some of the best knowledge, inspiring people, and innovative resources available in the health and wellness sector. Our practitioners are experienced, supportive, and knowledgeable. Our Supervisors are self-confessed “EMDR nerds” with an ultimate goal to create a sanctuary at our practices where people of all ages can engage, connect and evolve as they share their stories in a safe respectful space with their practitioner, without judgement and with genuine care.
About the role:
Our growing practice needs a Client Relationship Officer/Receptionist 3 days a week. The role is a job share, hours and days of the role are open to negotiation for the right candidate.
The role will be predominately working from home and applicants Australia-wide are encouraged to apply. If working from home doesn't work for you, we could offer an onsite location to the right candidate in Young, Cowra, or Parkes.
Responsibilities:
Be a real human with real human experiences that our real human clients can engage with easily with so that they can “Grow, Connect, Achieve”
Have a customer focussed attitude and aim to delight
Help us to continue to build a sense of community and belonging within our practice, while embodying a culture of integrity, resilience, safety, and acceptance
Have a great sense of humour and be “good enough” at your own self-care
Be willing to contribute to the expansion of AWI Consulting outside the realms of an ordinary private practice.
Ensure feedback, trends, and insights flow to the Director in order for us to continuously improve the overall client experience
Produce ideas and solutions that will improve the overall client experience
Foster great relationships with referrers and other organisations within our awesome communities
What we are looking for (Selection Criteria):
Excellent interpersonal and communication skills
Ability to work under pressure, in a fast-paced environment
Strong sense of initiative and problem-solving skills
Professional approach and manner
Experience working in a similar role (reception/administration)
Excellent attention to detail
High level of organisation and time management skills
Ability to work both within a team and autonomously
Good to Have's:
Analytical thinking
Business awareness
Tenacity
Strategic thinking
A positive approach to change
Finance and bookkeeping knowledge (Xero)
Here are some more perks:
Hours that are flexible and open to negotiation
Options for career progression and growth (Practice management or Counselling/Psychology)
Supportive team environment
“Find a job you enjoy doing, and you will never have to work a day in your life.” (Mark Twain)
Work with a team that are insanely passionate about the work they do and celebrate the wins of our clients.
We are positively charged, with an innate desire to promote positive change in our clients. Our Core Purpose is to help our clients improve their quality of life and unlock their inner champion.
YOUR APPLICATION MUST INCLUDE:
Your cover letter (Let us know how awesome you are) addressing selection criteria
Your Resume with contactable references
A comment about your favourite pic or spiel from our website www.awiconsulting.com.au
Email these to our HR Guru and all-round top chick Taylor: taylor@awiconsulting.com.au by closing date: Wednesday 14th June 2023
Please apply as soon as possible
We wish to fill this role asap with the right super human, meaning that we WILL start reviewing applications before this close date. If this opportunity appeals to you, please apply by submitting your application to Taylor or Seek (https://www.seek.com.au/job/67873231) as soon as possible.