How can I access a psychologist?

There are a number of ways you can access a psychologist:

Access Flowchart

  • You can work with your doctor to get a referral under Medicare. Your GP will need to undertake a Mental Health Care Plan.
  • You can work with your doctor to get a referral under the ATAPS program (Access to Allied Psychological Services)
  • Your workplace might have an EAP – Employee Assistance Program. Speak to your HR department or Manager to find out.
  • Your Private health Fund may provide you with some coverage for psychological services. Contact your Health Fund to see if you are eligible for a rebate.
  • You can come as a private client and cover the cost of the counselling session.
  • AWI Consulting Psychologists are registered with a number of support organisations which may assist or cover cost of services. These include Department of Veteran Affairs, Victims Services NSW and Work Cover.

Will I be charged if I have a Medicare referral?

Yes. Sessions will be charged in full at the time of consultation.

  • $120.00 for a standard consultation

If you pay by EFTPOS and are eligible for the Medicare rebate, we can put the transaction through HICAPS which means your Medicare rebate of $84.80 will normally be paid into your account at the same time.

You can contact the Mental Health Professional directly (phone, fax, email) or request that the administration team helps you to make contact.

We require a minimum of 24 hours notice of a cancellation and if you do not provide this, you will be invoiced for a payment of $50.

What if I can't pay?

If you are a low income earner (under $40 k per annum and $80k as a family) or have a genuine eligibility inability to pay (i.e. you can demonstrate financial hardship) you may be eligible to access to 6 FREE psychological services under ATAPS (Access to Allied Psychological Services). Speak to your Doctor about an ATAPS referral. High income earners with ATAPS referrals will be asked to return to their GP for a Medicare – Mental Health Care Plan.

Is my information confidential?

We are bound by law to keep your information confidential and we will only use or disclose your information for purposes directly related to your treatment. At your first appointment, we will discuss aspects of confidentiality with you.

Exceptions to confidentiality occur when:

  • your information is subpoenaed by the courts
  • your information regards criminal activity, including but not limited to sexual assault, criminal conduct and domestic violence
  • your information places you or another person at risk

You can read more in the Guidelines to the National Privacy Principles (LINK http://www.oaic.gov.au/privacy/privacy-resources/privacy-guides/guidelines-to-the-national-privacy-principles)

When should I seek counselling from a psychologist?

These are some of the areas a psychologist can help you with:

  • Personal issues such as stress management, grief and loss, low self-esteem, the effects of emotional or physical abuse, interpersonal conflicts
  • Mental Illness such as anxiety, depression, panic attacks, eating disorders, phobias, adjustment disorders etc
  • Family issues such as work-life balance, concerns about children, parenting, relationship issues, mediation, communication, conflict resolution
  • Work issues such as problems with performance, relationships with colleagues, communication, managing conflict, traumatic events.

You can attend counselling alone, with your partner for relationship counselling or with your family for family counselling.

How many sessions will I need?

Your initial consultation will last approximately 1 hour and subsequent consultations will last 50 minutes.

Each client is different and the number of sessions you will need depends on several factors, including the complexity of the issues you want help with and what you want to achieve from counselling. We work with you to develop a treatment plan based on your needs.

Will I have homework?

Sometimes, yes. During your sessions we may have worked with you to help develop various life skills or strategies and we encourage you to put these into practice during your daily interactions.

Occasionally, we will provide you with reading material which we think could be helpful to you.

Or we may ask you to complete a questionnaire that will help us tailor your therapy to best help you.

When are appointments available?

Our practice is open, Monday to Friday between 9am and 5pm.

Do your Psychologists undertake assessments?

Yes.

Fees for report writing, attendance at school/other agency meetings, home consultations are available on request. Fees for Educational Assessments vary and are available on request.